Payment Policy
Read this for the payment methods we support, the currency we charge in, and the way we deal with a payment that does not go through.
- 01Methods we accept
- 02Currency and tax
- 03When the money moves
- 04Keeping payment data safe
- 05Declined and duplicated charges
- 06Paying at the door
- 07Receipts and invoices
Methods we accept
Checkout accepts Visa, Mastercard, American Express, Apple Pay and Google Pay, Klarna, Afterpay and Cash on Delivery (COD). The list shown on the checkout page is the authoritative one. Requests to pay by bank transfer, cryptocurrency or store credit from elsewhere cannot be accommodated.
Currency and tax
The currency throughout is USD. Where a state requires sales tax, the checkout adds it before payment. There are no charges after confirmation.
When the money moves
Advance payments are authorised at checkout and taken at dispatch. Cash on delivery means exactly that: the payment happens at your door.
Keeping payment data safe
We use HTTPS throughout and store no payment credentials. Card information is captured by the provider and does not reach our systems.
Declined and duplicated charges
A failed payment takes no money. Temporary authorisations expire without action. Duplicated charges are refunded promptly — write to contact@otravellane.shop.
Paying at the door
The driver collects the confirmed order total. Nothing is added for paying in cash, and the amount on the label matches the amount on your email.
Receipts and invoices
We email a full itemised confirmation on ordering. A replacement copy, or one in a business name, is available from contact@otravellane.shop.